Frequently Asked Questions
Everything you need to know about shopping with Nomad the Label.
What is the shipping timeframe for my order?
We aim to process and ship all orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all full-priced items. Garments must be in their original condition, unworn, and with all tags attached. Please note that jewelry and final sale items are non-returnable for hygiene and clearance reasons.
How do I know which size will fit me best?
Nomad the Label garments are designed with a relaxed, flowy aesthetic. We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing down for a more tailored fit or staying true to size for the intended oversized look.
Are your fabrics sustainably sourced?
Sustainability is at the heart of our brand. We prioritize natural fibers such as GOTS-certified organic cotton, premium linen, and Tencel. These materials are chosen for their durability, breathability, and lower environmental impact.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna for a more flexible shopping experience.